FAQs

1. What is Dealsaholics?
Dealsaholics is an online store offering high-quality, trendy apparel and accessories. Our team is passionate about creating unique designs and ensuring customer satisfaction with every order.

2. How do I know what size to order?
We provide a detailed size chart on each product page to help you find the best fit. If you’re unsure, feel free to reach out to our customer support team for assistance.

3. Can I change or cancel my order?
Yes, you can request a cancellation or modification within 12 hours of placing your order. After this period, your item may have already gone into production, so changes are not guaranteed.

4. What is your return policy?
If your item arrives damaged or has a manufacturing error, please contact us within 14 days for a replacement or refund. For any issues, reach out with a photo of the problem so we can assist promptly. Due to the custom nature of our products, we do not accept returns for changes of mind or incorrect sizing.

5. How do I track my order?
Once your order ships, you’ll receive an email with tracking information. You can use this to track your package directly through our website or on the carrier’s site.

6. Do you offer international shipping?
Yes, we ship worldwide! Shipping rates and estimated delivery times vary by region. Please refer to our Shipping Rates & Delivery Times page for more details.

7. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options to ensure a seamless checkout experience.

8. Are your products eco-friendly?
We prioritize ethical and sustainable practices. Our suppliers adhere to high-quality standards, including responsible sourcing and environmentally-friendly production methods.

9. Do you offer gift wrapping or personalized messages?
While we currently don’t offer gift wrapping, each order is packaged carefully to ensure safe delivery. For gift orders, you may add a note in the order comments, and we’ll do our best to accommodate your request.

10. How can I contact customer support?
Our support team is here to help! Feel free to reach out via email at info@dealsaholics.com, and we’ll get back to you within 24 hours.